Web orders take 2 days to 2 weeks to ship depending on availability.  If you would like to request that your order be expedited, we will do our best to accomodate your request.

WXYZ Jewelry offers products for sale that are in stock and available for dispatch. However, you will be seasonally given the possibility of making an Pre-Order for certain items in which case you are able to make an Advance Purchase. This will ensure that you receive this item. Your rights regarding Pre-Order are the same as those for any other purchase, except that Pre-Orders cannot be returned, but can be exchanged for other merchandise.
All orders are subject to acceptance and availability, and Items in your shopping basket are not reserved and may be purchased by other customers. 


WXYZ Virtual Gift Cards are sold subject to the following terms and conditions:

  1. No fees are imposed on Gift Cards and they do not expire.
  2. Gift Cards can be redeemed against all products on the www.wxyzjewelry.com site.
  3. Gift Cards are non transferable and may not be returned or redeemed for cash (except as required by law).
  4. If your order total is less than the value of the Gift Card, the remaining balance will be credited to your account and will be redeemed against subsequent orders. 
  5. If your order exceeds the value of the Gift Card, all remaining balances exceeding the value of your gift credit or store credit must be paid by credit or debit card.
  6. If you return products you have purchased using a Gift Card, the remaining balance will be issued to you as store credit and will be redeemed against subsequent orders. You may check your Store Credit balance online via your My Account page.
  7. Virtual Gift Cards will be e-mailed to the recipient once the full order has been processed and payment has been taken. A copy will also be sent to the sender as confirmation of dispatch.
  8. WXYZ is not liable for delivery of a Virtual Gift Card to an incorrect or non-existent email address, this is the sole responsibility of the purchaser.
  9. WXYZ is not responsible if a Gift Card is lost, stolen, destroyed or used without permission.
  10. WXYZ reserves the right to cancel a Gift Card if we deem such action necessary.
  11. Sales tax and shipping is applicable on any products purchased with a WXYZ Gift Card.


Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided.


Prices shown on the Site are in US Dollars and are exclusive of taxes. If you are shipping within the USA, sales tax will only be charged on orders shipped to New York State. No other tax or import duty will be applied to orders shipped within the USA. 

All prices and offers remain valid as advertised from time to time. The US Dollar price of a product displayed on the Site at the time the order is accepted will be honored, except in cases of patent error. 

Customers purchasing from a country served as DDP will incur relevant import duty and tax. These costs are included in the final purchase price. Customers purchasing from a country served as DDU will be charged for the items purchased and shipping costs only. Import duty or tax costs will be invoiced to you directly from DHL or an import broker appointed by you. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion. 

If you are a customer whose credit/debit card is not denominated in US Dollars, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.


The purchase of merchandise through WXYZ Retail Inc. is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the laws of the State of New York.

In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

The Site is available only to individuals and others who meet the WXYZ terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to WXYZ, and who have authorized WXYZ to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. We reserve the right to restrict multiple quantities of an item being shipped to any one customer or postal address.

By making an offer to purchase merchandise, you expressly authorized us to perform credit card checks and, where we feel necessary, to transmit or to obtain your credit card information or credit report information (including any updated information) to or from third parties solely to authenticate your identity, to validate your credit/debit card, to obtain an initial credit card authorization and/or to authorize individual purchase transactions.

Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.



Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.

Unless you cancel your order, acceptance of your order will be perfected upon completion of the packing of your order. Completion of the contract between you and WXYZ Retail will be perfected when we dispatch the goods to you at which time you will receive a second email containing you tracking number, and confirming that your order has been dispatched. The sale contract is therefore concluded in the State of New York, USA, and the language of the contract is English.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item. Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.
Payment can be made by Visa, MasterCard, Discover, American Express and Paypal.  Payment will be debited and cleared from your account upon completion of the packing of your order by WXYZ. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer.  If the issuer of your credit/debit card refuses to authorize payment to WXYZ, we will not be liable for any delay or non-delivery. 

We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using Quickbooks Merchant Services, a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered WXYZ user, we will securely store your address and past order information on our systems, but not your credit/debit card details. 

Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.



WXYZ insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for express shipments, at which point responsibility for your purchased goods passes to you. If you opt for FedEx ground shipping, lease note, that no signature is collected and you agree to our terms and conditions and, confirm that WXYZ Retail can leave your package(s) outside the premises at the shipping address provided by you without obtaining a signature for proof of delivery. You authorize WXYZ to leave the package(s) at the shipping address without obtaining a signature and release and indemnify us from liability for any loss or damage that may result from leaving the package(s) at your shipping address without obtaining a signature.

If a package is lost by FedEx, stolen or damaged, WXYZ cannot be held responsible.

Please note that we aim to dispatch all orders within 48 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch, WXYZ is not responsible for any delays caused by destination customs clearance processes, or carrier delays.


WXYZ Jewelry believes that trust is an important component of the service we provide to our customers.  To ensure that we earn and keep that trust, WXYZ makes every effort to protect your privacy and the confidentiality of your personal information. This privacy policy describes the steps we take to make sure that when you use WXYZ Jewelry, you can focus on finding great deals in a safe, worry-free environment.  Using the latest security measures and technologies, we keep a tight watch on the information you give to WXYZ to protect against loss, misuse and alteration.  


WXYZ logs ip addresses wxyz-jewelry.myshopify.com for system administration purposes.  IP addresses are logged to give us an idea of which parts of our site users are visiting so that we can update and improve the services we offer to you.  We do not link ip addresses to any information that could personally identify you.  This means that the path of your WXYZ session will be tracked, but you will remain anonymous.

WXYZ uses “cookies” to automatically recognize returning users. a cookie is a small file on your hard drive that allows us to display your previously defined search criteria and notification preferences whenever you visit our site.  You can block cookies by changing the settings on your browser (contact your isp for help), but doing so may prevent us from delivering certain services to you (e.g., saved searches).
The use of certain WXYZ features requires that you supply personal information like your name and e-mail address.  At your direction, we may use this information to send you our e-mail newsletter.  This information may also be used to contact you in regards to your order when necessary.  You may opt-out of receiving future mailings at any time.

WXYZ Jewelry does not sell, rent or disclose our client's names, addresses, email addresses or other personal information to any outside entity.  We do not disclose your information to third parties, unless required by law or in connection with a legal claim or proceeding, or to protect the rights, safety or property of WXYZ, our users, or others.